In times of uncertainty and fear, it becomes even more important to communicate in a consistent, clear and concise way.
With this in mind, we’ve outlined six steps to help you communicate with your employees in the current coronavirus crisis.Read more
Twice this year I have had uncomfortable conversations with construction companies looking for a new PR agency. It got tricky because one of their main requests was finding out how many “outputs” they would get for their budget. Twice that question has sort of floored me. What did the client count as an ‘output’ I wondered?Read more